Acceptable use

These rules are part of the terms of service. They are here so CybrRM stays safe and useful for everyone who uses it.

You may not

• Break the law with CybrRM, or use it to plan, carry out or hide something illegal.
• Store or share information you have no right to have, or collect people’s information in a way the law does not allow.
• Upload files that contain viruses or other harmful code, or that are meant to damage anyone’s device or data.
• Use CybrRM to send spam, or to pester, threaten, harass or defraud anyone. Invoices you email from Books must be real invoices to real customers.
• Put things in CybrRM that are hateful, that exploit children, or that you would not be allowed to publish.
• Store full payment card numbers, or anyone’s passwords, in notes, fields or files. Payments are taken by Stripe for a reason.
• Try to get into another person’s account or another workspace’s data, or try to get around the sign-in, two-step sign-in, roles or plan limits.
• Test the service’s security in a way that could harm other people’s data or the service itself. If you find a weakness, tell us (see below) and do not use it.
• Overload the service, or use the API beyond its published limits, or share API keys with people who should not have them.
• Collect other people’s records out of the service in bulk by scraping or similar means, or copy, resell or rebuild the service.
• Create extra workspaces just to get repeated free trials, or to avoid paying for seats you use.
• Pretend to be someone else, or give false details when you sign up.

What we may do

If we think these rules are being broken we may remove the content involved, limit what an account can do, or suspend it. We aim to tell you why and, where we can, to let you export your records first. For something serious or urgent we may act first and explain afterwards. We do not delete a workspace because a bill is unpaid.

Telling us about a problem

If you see something that breaks these rules, or you found a security problem, email our support address (not set up on this site yet) and tell us what you saw and where.